Contact
Email us at [email protected]. We reply within a few business days.
What to write about
The messages that help us most are specific. Useful reasons to write include:
- Corrections: a price, plan name, platform or feature that has changed. Please include the page on our site and a link to the company's own page.
- App suggestions: a chess app you think deserves a review, and the job it does best.
- Questions about our disclosure: how we handle ChessHelper (chesshelper.ai), which is our own product.
- Accessibility problems: anything on the site that is hard to read or use.
What we cannot help with
We cannot help with account, billing or fair-play issues on other platforms; please contact Chess.com, Lichess, Chessable, ChessKid or DecodeChess support directly. For ChessHelper accounts and subscriptions, use the support options on chesshelper.ai. We do not accept paid placements or sponsored reviews.
Reply time
We aim to reply within a few business days. Corrections that we can verify on the company's own website are usually published at the next update of the page.